Workfacta

Workfacta Support Team

Answers about your account, billing, payment and admin questions

Upgrade from the Free Forever plan to a paid plan

When you downgrade, you must edit your data to match the new plan

You can cancel your plan at anytime. We will keep your data for 60-days in case you reactivate.

Your data will be kept for 60 days and you can choose to reactivate at anytime.

Users are any individuals using the Platform, and they are a team member of at least one team

Enterprise Admin, Admin, User, Associate, Advisor roles and their permissions on the Platform

You can add users with any valid email address.

You can manage multiple companies by creating one account in the Enterprise plan or multiple separate accounts.

Currently, the Platform doesn't support transferring Goals, Numbers, and Reports across teams.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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