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What is the Feeds feature?

Feeds give you a full activity history for any management item in Workfacta - making updates, communication and accountability visible in one place.

Updated over a week ago

Feeds store the complete history of updates made to an item - such as comments, attachments, links, and status changes. They provide context behind progress, decisions, and outcomes so everyone stays aligned and informed.

Use Feeds to:

  • Add context to goals, actions, numbers, and discussions

  • Track how decisions were made over time

  • Maintain a clear record of progress and communication

In this article, you will learn what Feeds are, where to find them and how to use them properly.

Purpose of Feeds

Feeds help teams work transparently and stay aligned by giving everyone access to the same information, not just the latest number or status. They are especially useful for:

  • Leaders reviewing progress and identifying issues early

  • Team members who need to share updates with context

  • Anyone needing to see the “story” behind results - not just the result itself

Where to Find Feeds

You can find Feeds in Goals, Numbers, Reports, Actions, News, and Discussion items (Opportunities, Challenges, and general Discussions). Each individual item has its own Feed.

Feeds icon in Workfacta is two dialog bubbles

How to make Updates in Feeds

You can add comments, links, and attachments in Feeds to provide more context to the item while updating on the Platform. Comments, links, and attachments in Feeds are called Feed items.

Status changes (such as moving an Action from Not Started → In Progress) are also automatically recorded in the Feed with:

  • Who made the change

  • What changed

  • Date and time

This creates a clear audit trail for accountability.

Users can add comments / links / attachments in Feeds

In the example below, the user is updating the status of the Action "graphic design for the new logo" from 'Not Started' to 'In Progress'. Once updated, the change shows in that Action's Feed area, with the user's name, and the date and time when the update is made.

Example: Feed shows the status history of an Action

Feed can show the status history of an Action

How to know when there are Feed updates

Feed icons show different states so you know whether you need to check them:

  • Grey: No Feed activity yet.

  • Blue: Feed has content.

  • Blue with red dot: New unread items in the Feed.

Feeds icon changes color from grey to blue when there are items in Feeds, and a red dot on Feeds icon indicate new unread items

💡 Tips:

  • As a team leader, Feeds helps you get a better idea of how an item is progressing, and make adjustments in time. Feeds help reduce back-and-forth communication. Instead of asking for updates, simply check the Feed to see what’s changed and why.

  • As a team member, Feeds allows you to update Actions, Goals, Numbers, and other items on the Platform with more details.

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