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Update a delegated item

As soon as the assignee updates a delegated item, the Owner will know on their dashboard

Workfacta Support Team avatar
Written by Workfacta Support Team
Updated over a year ago

The delegation feature allows you to assign Goals or Actions to the right team to work and, at the same time, keep you up-to-date with the latest progress - once the assignee makes an update on the delegated item, you, as the Owner, will know real-time on your dashboard!

Note:

  • Delegation is only available for the Enterprise plan.

In this article, you will see how it looks on both the Owner's and the assignee's dashboards when updating a delegated Goal.

Owner views Goals and delegation on dashboard

There will be an icon, an arrow pointing to a person, next to the Owner's name on the delegated Goal. It indicates that this is a delegated Goal to another team, and you will see delegation details when you hover the mouse above the icon.

Example: on the Owner, Yvan Zac's dashboard, highlighted row is a delegated Goal, delegated to Operations Team, assigned to John Smith.

Owner views the Goals and delegation on dashboard

Assignee views Goals and delegation on dashboard

Similarly, there will be an icon, an arrow pointing from a person, next to the assignee's name on the delegated Goal. It indicates that this is a delegated Goal from another team, and you will also see delegation details when you hover the mouse above the icon.

Example: on the assignee, John Smith's dashboard, highlighted row is a delegated Goal, delegated from Management Team, owned by Yvan Zac.

Assignee views the Goals and delegation on dashboard

Assignee update a delegated Goal

The assigned user can view and update the Goal from their Dashboard or the Update Page.

When the assignee updates a delegated Goal, the updated status will automatically transfer to the Owner's team.

Delegated Goal Workflow

Note:

  • Assignees can also view the feed and child actions, and create new child actions/discussions from delegated Goals.

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