In this article, you will learn to resolve a Discussion item in the Workfacta Platform.
First, check out our glossary to learn more about Discussion items.
Now, it is time to get some decisions from your Team.
Watch our short video or keep reading.
Discussions are brought up during a scheduled Workfacta Meeting.
To start a Workfacta Meeting, go to the Main Menu > New Meeting.
To resolve Discussion items,
During a meeting, when you get to the "Discuss and Agree" part of the agenda, you’ll see all your open Opportunities, Challenges, and Discussions.
Click on the Solve button for the item you wish to discuss with your team. You will probably want to keep notes about what you’ve discussed and what decisions have been reached.
If the solution requires Actions you can add them with the blue plus button at the bottom. Like any other action, you’ll need to provide at least a Description, due date, and owner for any actions you create here.
Alternatively, if there is no further action needed, you can tick “Actions not required”.
Don’t forget to save the solution.
The background of the Discussion you’ve just solved now turns green to indicate it has been discussed and agreed upon.
Well done on resolving the Discussion item! 😉
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